MTR maintains 99.9 per cent passenger on-time service performance in 2018

MTR maintains 99.9 per cent passenger on-time service performance in 2018

The MTR network achieved an overall passenger journey on-time performance of 99.9 per cent in 2018 while its ridership reached a record high with an average of 5.8 million passenger trips every weekday. It was the best passenger journey on-time performance for January to September since the Rail Merger. During the year, there were twelve incidents causing a delay or service disruption of 31 minutes or more in the MTR network, and every effort will be made by the Corporation to seek redress and improvement. Meanwhile, the High Speed Rail (Hong Kong Section) has been operating smoothly since the commencement of passenger service on 23rd September 2018, and carried more than 5.2 million passenger trips up to the end of December 2018.

‘Thanks to the dedication and hard work of our operations and maintenance colleagues, we have maintained our 99.9 per cent on-time performance even when we are operating more train trips and carrying more passengers than before. This achievement would not have been possible without the cooperation of our customers and we are grateful for their support’ said Adi Lau, Operations Director of MTR Corporation.

In 2018, the Corporation spent over HK$9 billion (US$1.2 billion) on the maintenance, upgrade and replacement of railway assets.

One of the major asset upgrades underway is the replacement of the signalling systems of railway lines with steady progress being made in respect of the Tsuen Wan, Island, Kwun Tong and East Rail lines where works are underway. The signalling replacement programme for the Tsuen Wan Line has reached its final stages and full line train tests are being carried out during non-traffic hours. Stability tests for the new signalling system on the Tsuen Wan Line are scheduled for the second quarter of this year during which trains will simulate normal daily operations during non-traffic hours. The new signalling system will be gradually put into service on the Tsuen Wan Line in the second half of 2019.

For the East Rail Line, full line functional and integration testing of the new signalling system and trains commenced in 2018. Reliability tests have commenced since the fourth quarter of 2018 and are expected to be completed in 2019.

2019-02-04T09:29:44+01:00 February 4th, 2019|News|